Privacy policy

1. Personal Information We Collect

A. Device Information
When you visit our website, we automatically collect data such as:

• Your web browser, IP address, time zone

• Cookies stored on your device

• Pages and products you view

• Referring websites or search terms

• How you interact with our site

This is collected through:

• Cookies – small data files stored on your device. Learn more at www.allaboutcookies.org

• Log files – records of actions on the site (e.g., IP address, browser type, pages visited)

• Web beacons, tags, and pixels – tools that help us understand how you browse our site

B. Order Information
When you make or attempt to make a purchase, we collect:

• Your name, billing and shipping address

• Payment details (e.g., credit card numbers)

• Email address and phone number

Together, these are referred to as “Personal Information”.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, including payment, shipping, and confirmations

• Communicate with you about orders or promotions

• Detect and prevent fraud

• Improve and optimize our website (e.g., analytics, performance tracking)

• Offer targeted advertisements and marketing (based on your preferences)

3. Sharing Your Personal Information

We may share your information with trusted third parties:

• Shopify powers our online store. Shopify Privacy Policy

• Google Analytics helps us understand site usage. Google Privacy Policy

  • You can opt-out here: Google Analytics Opt-Out

We may also share information:

• To comply with legal obligations

• To protect our rights and enforce our terms

4. Behavioral Advertising

We use your information for targeted advertising via platforms like Facebook, Google, and Bing.

Opt-out links:

• Facebook

• Google

• Bing

Or visit Digital Advertising Alliance Opt-Out Portal for broader control.

5. Do Not Track

Our website does not respond to Do Not Track (DNT) browser signals.

6. Your Rights (for European Residents)

If you're in the EU, you have the right to:

• Access, correct, or delete your personal information

• Object to or restrict certain data uses

To exercise these rights, contact us at the email address below.

Please note your information may be transferred outside of Europe, including to the United States and Canada.

7. Data Retention

We retain your Order Information for our records unless and until you request deletion.

8. Minors

Our site is not intended for individuals under the age of 16.

9. Changes to This Policy

We may update this policy periodically to reflect operational, legal, or regulatory changes. Please review it regularly.

10. Contact Us

For questions, concerns, or to file a complaint regarding this policy:

Email: officialwhitepony@hotmail.com
Shipping: OfficialWhitePony
P.O. Box 917, Middle Island, NY 11953 United States